YouGov flagged me for duplicate accounts — how can I appeal this properly?

If YouGov flagged you for duplicate accounts and you want to appeal it properly;

Understand why YouGov flags accounts;

• Multiple accounts linked to the same person are not allowed
• Triggers include:
– Same IP / device
– Same PayPal or bank details
– Similar personal info (name, DOB, address)
• Sometimes false flags happen (shared Wi-Fi, family members, VPNs)

Prepare your appeal before contacting support;

• Decide which account is your main and only account
• Gather:
– Account email
– Approximate signup date
– Screenshot of the suspension / warning
• Be ready to explain clearly (no long stories)

Contact YouGov Support the right way;

• State that you were flagged for duplicate accounts
• Clearly say:
– You only intend to keep one account
– Any duplication was unintentional (if true)
• Provide:
– Account email
– Country
– Payment method used

Ask them to;

• Review the case manually
• Remove the duplicate flag
• Restore access to your main account
• Release any pending points if eligible

If support does not reply, you might want to consider posting a complaint on Xolvie in order to bring attention to the issue and try to find a solution.