Brand Overview: Yoga International
Yoga International is an online streaming platform and educational resource dedicated to yoga, meditation, and holistic health. Originally founded in 1991 as a print magazine by the Himalayan Institute, the brand later transitioned into a digital media service and was acquired by conscious media company Gaia, Inc. in 2021.
Contact Info
Customer Support Email: [email protected]
Phone Number: No official customer service phone number is publicly available. Inquiries must be submitted through their website contact form, in-app messaging, or email.
Industry and Operations
Yoga International operates in the digital health, wellness, and online fitness streaming industry. The brand runs on a recurring subscription model, providing on-demand streaming content and educational programs to both practitioners and instructors worldwide.
- Video Class Streaming: Thousands of on-demand classes across numerous styles, including Hatha, Vinyasa, Yin, Restorative, and Kundalini yoga.
- Meditation and Breathwork: Guided mindfulness tracks, pranayama exercises, and stress management practices.
- Teacher Continuing Education: In-depth courses, workshops, and certifications eligible for Yoga Alliance continuing education credits (CEUs).
- Articles and Pose Guides: An extensive library of wellness content covering anatomy, yoga philosophy, and Ayurvedic principles.
User Sentiment
Overall user feedback reveals significant dissatisfaction regarding account administration and digital platform stability, with several common issues highlighted by subscribers.
- Subscription Cancellation Issues: Many members report difficulty navigating the cancellation process or being charged recurring fees after attempting to cancel free trials or paid plans.
- Customer Service Availability: Dissatisfaction with the lack of direct phone assistance, accompanied by reports of slow response times or repetitive, automated chatbot answers.
- Billing and Refund Disputes: Frustrations surrounding unexpected membership renewals and rigid policies regarding refund eligibility.
- Application Performance: Technical difficulties such as app crashes, video buffering errors, and login troubles across mobile and connected TV devices.
Share Your Experience
If you’ve experienced issues with Yoga International, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.