On the morning of November 20, 2025, at 09:20 in Ankara, Yücetepe Mahallesi, Çankaya, I requested a ride through the Yan...dex Go app. The app first displayed a message saying “your car has arrived,” but there was no vehicle anywhere nearby. Then the screen suddenly changed, and it showed that the car
I booked an Economy ride on Yandex Go and paid ₺154 in advance. However, due to a change in my plans, I canceled the rid...e shortly afterward. Despite canceling properly through the app, Yandex Go has not refunded my ₺154. This was the last amount of money I had on my card, and now they have taken it
On Monday, April 7, I ordered a taxi through Yandex GO and experienced an incredibly frustrating and costly situation. I... called six taxis, and although each one initially accepted, they soon called me to say they “accepted by mistake,” had other passengers, or were just about to go offline, and then
