Xiaomi Mi13T Persistent Camera Fogging Issue
I purchased the Mi13T directly from the official seller of Xiaomi Turkey. Unfortunately, the main camera had a persistent issue with fogging. I made a decision to make a change. I adhered to the return procedure. It's been two weeks and still no updates. Xiaomi mentioned that it could potentially require some time, but they are uncertain about the whereabouts of my phone. How many times have I submitted a request? I frequently send e-mails and receive responses that are not relevant to my inquiries. This business is not well-received in Turkey. An extremely poor business. Both companies sell defective products and fail to address customer complaints. I also reached out to Leica via e-mail regarding this matter. They didn't give anything back. They demonstrated the company's lack of quality.
Two months have passed and Xiaomi has not contacted me in any way. I call them and they say they will get back to me within 3 business days, but no one does. I receive absurd and irrelevant automated responses to my emails.
