Dear Xiaomi Global Support Team, For more than six months, the Xiaomi Smart Pet Fountain Filter has been unavailable in Turkey, making the Smart Pet Fountain device unusable. Despite frequent checks at both online and physical stores, the product remains out of stock. Local retailers mentioned that Xiaomi no longer supplies this item and may have switched to another brand, leaving existing customers unsupported. This situation has caused significant inconvenience and dissatisfaction. A restock or an alternative solution for current users would be highly appreciated.
The filter for the Xiaomi Pet Fountain brand pet water dispenser has not been available for 6-7 months. We have inquired everywhere to get the filter. I even emailed their headquarters. When I called customer service, they said they didn't know when the filter would arrive, and that I should send th...
On September 11, 2022, I purchased a Mi Robot Vacuum Mop 2 Pro+ Black Standard with IMEI number 30107.0003784 from Teknomi Teknoloji’s store in Kocaeli. After the product malfunctioned, I returned it to the same store for warranty repair on September 8, 2024. Today is November 13, 2024, and despite ...
I purchased the Xiaomi Mi Robot Vacuum Mop Pro on November 17, 2020, from K8 Teknoloji with a 2-year Xiaomi Türkiye warranty. I specifically chose the Xiaomi Türkiye guarantee, paying more than other sellers, expecting reliable after-sales service. Recently, my vacuum’s battery started draining too...
I purchased the Xiaomi Mi Robot Vacuum Mop Pro, and after a while, it started malfunctioning. Despite having a full charge, it randomly shuts off mid-cleaning and won’t restart unless I manually place it back on the charger. Even after doing that, the issue keeps happening. When I contacted Xiaomi’s...
We bought a Xiaomi blender, and right away we were sorry. We saw a Chinese language option when we were setting up the device. We tried to get in touch with Xiaomi in different ways, even sending emails, but they didn't seem interested or aware of the need for a Turkish language option. They just to...
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