The filter for the Xiaomi Pet Fountain brand pet water dispenser has not been available for 6-7 months. We have inquired everywhere to get the filter. I even emailed their headquarters. When I called customer service, they said they didn't know when the filter would arrive, and that I should send the device to the service center, and they would install it and send it back when it arrived. In the last veterinary examination, stones were detected in our cats' urinary tracts. We spend a fortune and buy a good brand, but then there's no one around. When I wanted to return the product, customer service said it was not possible. I have also filed a complaint with the government authorities. If a solution doesn't come from here, I will break the product in the middle of one of the Xiaomi sto
Dear Xiaomi Global Support Team, For more than six months, the Xiaomi Smart Pet Fountain Filter has been unavailable in Turkey, making the Smart Pet Fountain device unusable. Despite frequent checks at both online and physical stores, the product remains out of stock. Local retailers mentioned that ...
The water tank of my Xiaomi S20+ robot vacuum cleaner cracked out of nowhere. I was about to fill it with water to start it, and I noticed that water was leaking from the edge. It is not even just a crack; it is broken from the mouth part. Considering the price of the device, such a problem is compl...
I’ve been using a Xiaomi water dispenser for two years now, and I’ve encountered the same problem that many others have reported. The device turns on, the light is illuminated, and it seems to be operating correctly via the app—but the water pump is completely non-functional. It seems to be running,...
I can't find a filter for the Xiaomi Mi Smart Air Purifier 4. I got it in February 2023, and it hasn't even been a year. The filter is almost empty, but I can't find it anywhere. The tech support is not responding and telling me to check online. I've looked everywhere, but I can't find it. The devic...
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