I bought a Lydsto H1 10000 Pa Cordless Mini Handheld and Car Vacuum. On the very first day, it turned out to be faulty. We sent it to the service center, and they claimed there was a software issue, so they updated it. It came back to me, but it's still unreliable—sometimes it works, sometimes it doesn't. I sent it back to the service center, they said there's nothing wrong, and returned it to me. I recorded a video, sent it again, and they still insist there's no issue. They simply refuse to stand behind the product. We want to return it, but they won't facilitate that. I'm left with no choice but to escalate this to the Consumer Arbitration Board.
I bought the Xiaomi S10T robot vacuum, but after the first use, I discovered that it is ineffective at cleaning. Despite precise mapping, it does not enter two of my rooms and does not reach certain carpets. I sent it to an authorized service twice, but they say there is no problem (which is odd). I...
I bought the Xiaomi Mi Robot Vacuum Mop Pro in white from Vatan Bilgisayar about a year and a half ago. I had problems with mapping, so I sent it to the service. The service said that we used our vacuum in a bad area, blamed us for making a mistake, and asked for ₺5000. I filed a complaint with the ...
Two years ago, I bought a Xiaomi Vacuum Mop Pro vacuum cleaner. It was unable to map accurately or clean thoroughly. I sent it in for service twice and received inconsistent responses. They found no problems in one case, but charged me in the other, citing user error without providing an explanation...
I bought this Xiaomi Dream V11 vacuum cleaner from Hepsiburada and it just crapped out on me right away. We sent it to the GENPA tech guys to get it fixed. So, we hit them up after 3 weeks and they were like, "Sorry, we can't fix it. Gotta send it to someone higher up." So, I was like, "Can I get my...
On December 28, 2023, I purchased a Xiaomi Lydsto Robot Vacuum Cleaner R1D White from the Xiaomi store in Antalya Özdilek AVM. Since then, the device has broken down three times, and Evofone Bilgi Tekn. San. Tic. Ltd. Şti. (Tax ID: 2710750486) has supposedly repaired it each time. The first issue w...
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