Resolved

WorldRemit Account Locked - No Access to Transactions for 6 Months

85

WorldRemit suddenly locked me out of my account a few months ago, citing they needed "additional verification" to keep it open. They wanted to see things like my passport, proof of address, and bank statement. I sent everything in on the same day, but after that, nothing. There was no confirmation, no update, nothing. I sent follow-up emails and even tried various addresses in case mine didn't go through. I phoned their support line a lot, but I was always put on hold for a long time. When someone eventually picked up, they just said they would pass the problem on to another staff. I never heard back from that "team." It's been more than six months now. I don't use WorldRemit anymore, but I still need to get into my account to get my past transactions for tax purposes.

Comments

Similar Complaints

WorldRemit Keeps Canceling My Transfers Without Any Reason

123

I've been using WorldRemit for years without any problems, so I truly didn't think things would get this bad. Almost eve...

I Report My WorldRemit Transfer Disappeared After Being Charged

87

I used WorldRemit to send money on July 5, 2025. The money came out of my bank account without any problems, but then th...