Blocked WorldRemit Account And App

I use the WorldRemit application on my iPhone 14 Pro, and a few days ago, while trying to send money, I discovered that my account had been deactivated without any prior notice or explanation. Because of this, I am currently unable to complete my money transfer. My account is registered under the name Sylwia P*** with the email address slow***@yahoo.com. I tried to look for a way to contact customer support within the app and on your channels, but I could not find any clear contact details, so I have been unable to resolve the problem directly with you. I request that my WorldRemit account be urgently reviewed and reactivated so that I can use your service again and send my money without further delay. I also expect a clear explanation of why my account was deactivated and assurance that this will not happen again without proper communication.