I didn’t expect Wisey billing me monthly, what should I do next?

Wisey charging you monthly usually means you were enrolled in an auto-renewing subscription, often after a free trial or initial purchase. Some users miss this because the billing terms are shown during signup but not emphasized later.

First, immediately check where you subscribed (App Store, Google Play, or Wisey website) and cancel the subscription there to stop future charges. Make sure you receive a confirmation, otherwise billing may continue automatically.

Then request a refund from Wisey support or through Apple/Google if the charge is recent, explaining that the subscription wasn’t clear.

If they refuse or ignore you, file your complaint on Xolvie to bring attention to the issue.