Wingie customer service is extremely rude, disrespectful, unprofessional, and lacking any sense of responsibility. I contacted them about a ticket change and the repeated emails I receive every day, but the response I got was: “You can turn off notifications in your own system.” I asked politely at first, yet their reply was shocking. When I directly requested that they stop sending the emails, they said, “We don’t have access to your application.” When I asked who does, they gave no answer. I reminded them that it is not their role to instruct me but to resolve the issue since I am the customer, yet they didn’t seem to understand this. They repeated the same answer: “We don’t have access to your application.” I had already asked who could access it, but they ignored the question. Finally, they abruptly ended the conversation by saying, “You will be contacted through your number.” This approach reflects a service mentality that is unprofessional and avoids responsibility. If this is how they handle a basic support request, it raises serious concerns about how they would deal with more critical issues.
I had a bad time with Wingie. I made a mistake when I booked a flight from Muscat to Amman and knew it right away. The site kept giving me errors when I tried to cancel or change my order, and I couldn't find any help—only automated replies. Even though I didn't use the ticket, money was taken from ...
I booked with Wingie since the pricing were excellent, but the whole procedure has been really stressful. They charged me right away, but then they ca...
It’s unbelievable that in this day and age, a global platform like Skyscanner doesn’t offer any direct phone support. I need to cancel a flight ticket I purchased, but there's no way to reach anyone by phone. I’ve sent emails, but no one replies—no confirmation, no follow-up, nothing. How can a com...
Hello everyone. While searching for affordable flights on Skyscanner, I came across a ticket offered through Tickets.com. As I was completing the booking process, I suddenly received an email stating, "You have successfully created an account on our site." I never gave permission for any account to...
My Wizz Air tickets, with order numbers 1009-214-726 and 1017-568-072, were canceled by the airline. I purchased these tickets with a cancellation guarantee and have been fighting for a refund for over a month. During my numerous conversations with Skyscanner customer representatives, I have been to...
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