I Face Whiteout Survival Account Closure Warning Due To False Refund Notice

I play Whiteout Survival on the Android platform. On August 17, 2025, a purchase worth approximately ₺2,300 was made from my credit card without my knowledge for an in-game package, and a refund process was initiated afterward. Following this refund, my account (ID: 5073*47)** was restricted, and I ...

On August 10, 2025, a payment of ₺1,997 was made in the Whiteout Survival game on the Android platform. This transaction was carried out without my knowledge, by one of my family members. The payment was made through Google Play, and I submitted a refund request via Google Play as well. In my reques...

I’ve been trying to delete my Whiteout Survival account, but it feels impossible. The customer support is painfully slow, unhelpful, and instead of guiding users, they bombard you with irrelevant and complicated questions designed to stall the process. It honestly seems like they are doing everythin...

I’ve been playing Whiteout Survival for about a year and a half, and I’ve generally enjoyed the game—until now. On April 1st, someone who doesn’t even play the game—my friend—accidentally made an in-app purchase using my device. Realizing the mistake immediately, I requested a refund, and shortly af...

I’m incredibly frustrated with Whiteout Survival after discovering that I was charged for a pack I never purchased. I immediately contacted the support team to resolve the issue and was told, like many others, that I would receive a response "within 3 days." Well, it's been over a week, and I still ...