Dear Vodafone, I am facing a serious internet speed issue at my location in Istanbul. Lately, my internet speed has been extremely low, and there are constant disruptions. Having only 0.42 Mbps internet speed has been causing significant inconvenience in my daily tasks and communication. I kindly request an urgent solution to this matter. I would appreciate it if my internet speed could be restored as soon as possible, and a stable connection could be provided. Otherwise, I must inform you that I will have to reconsider my current subscription. I believe in the importance of customer satisfaction and hope that my issue will be resolved fairly. I look forward to your prompt response and the implementation of steps to address this problem.
Despite having Vodafone's unlimited package, I'm having problems with speed in all districts of Gaziantep. I can't even listen to music on YouTube because I'm only getting 100 kilobits per second, far from the promised 1 megabit. The network coverage is excellent with 4.5G, but the internet speed is...
I am experiencing extremely slow 4.5G internet speeds with Vodafone. This kind of sluggishness is unacceptable from a service provider. I have called them numerous times, conducted tests in different locations using various devices, and yet, when I contact customer service, they dismiss me with excu...
Dear Vodafone Global Company, I am filing a complaint regarding your Vodafone representative in Turkey. The issue is related to the 4 GB of remaining internet that was included in the package I purchased. I also bought an additional YouTube package, which I used for about half a day. Despite not usi...
On November 11th, I switched my phone number to Vodafone, which was a bad decision. I can't believe the network problems I'm having with this provider. It's 2024, and I'm still having connectivity issues. It's ridiculous that I can't even call Vodafone on my Vodafone line - the situation is truly ab...
I strongly believe that Vodafone should compensate me for their inability to provide satisfactory service, as I am not getting the value for the money I have paid. My residence, located on Arapsuyu Street in Antalya/Konyaaltı, has extremely poor 3G coverage on the ground floor, making it impossible ...
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