I have been unable to log in to VD Casino’s official website or my account section for approximately 20 hours. The page gets stuck on the loading screen, and because of this, I cannot access my account, make deposits, or play any games. The app shows that there is an update available, but even after updating, I still cannot log in.
There has been no announcement or information explaining whether this is due to maintenance, an update, or a technical failure, which has left me completely in the dark and caused inconvenience. As a user, I am experiencing clear disruption and uncertainty.
I request that this access issue be resolved urgently, that I be able to log back into my account without further problems, and that I be provided with clear and transparent information about the cause of this interruption.