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Urban Care Hair Product Turned My Dark Hair White

Urban Care Hair Product Turned My Dark Hair White
February 1, 2024 12:54 AM1,618

I used the product on my hair every day for 2-3 months, hoping to see some positive changes. I was absolutely horrified when I noticed that my hair was gradually turning white, and it even started to affect my beard. I purchased multiple of these items, experienced a significant financial setback, and noticed a change in my natural hair color. This enigmatic product posed a threat to my well-being. Why would anyone choose to sell products that have a negative impact on people's well-being? Requesting an immediate and comprehensive evaluation of your products to prevent any further customer dissatisfaction.

February 1, 2024 9:14 AM (8 hours after complaint)

Hello, First of all, we are sorry for the problem you have experienced. Could we kindly ask you to send your complaint to our customer service so that we can assist you more quickly? We would also appreciate it if you could provide information on which platform and from which seller you purchased the product. Best regards, The URBAN Care Family

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