Hello, the packages with tracking numbers 1ZX681A00490410455 and 1ZX681A00492875665 were sent from China with a UPS payment of 185 USD. However, today, a freight fee of 1264.35 USD is being imposed by UGM Customs, as directed by UPS. If this charge isn't confirmed as paid to the customs firm UGM today, and if the products are kept in the warehouse, I will file a complaint with your USA headquarters with all the necessary documentation. The billing clearly states "pp" (prepaid) on the barcode-labeled package, and the UPS fee of 185 USD has already been covered by the shipper. Why are we being charged a freight fee? I urgently request clarification on this matter with the customs firm and demand the cancellation of the freight fee.
Hello, a freight fee of $5970.61 is being requested for my package, tracking number 1Z0RY4130400074005, which was shipped from China with a UPS payment of $895. If you do not provide information showing that the freight fee was paid to Gürlek Customs Consultancy Ltd. Şti. and continue to keep the p...
Hello, For my package with tracking number 1ZR787676796717222, which was sent from the USA via UPS with a payment of 283.83 USD, there is a request for a freight charge of 9,929.15 TRY. The shipping label clearly states that the UPS fee of 283.83 USD has been paid by the shipper. Additionally, the i...
I ordered two items from Amazon USA, including a pair of shoes worth just $20 (about ₺900). UPS processed the shoes separately as if each pair was an independent import and outrageously demanded ₺15,000 in customs duties for that one pair. What’s worse, UPS already charged ₺2,500 to my credit card,...
I've been waiting for UPS to deliver crucial computer parts for our data center for a week now, and the delay is causing substantial financial losses. This is a critical situation as we pay per day, and our daily losses amount to $300. Despite numerous attempts, the delivery has not been made, and w...
Hello, I am having an issue with UPS regarding my package with tracking number 1ZXY84806860884049. Although I stayed home all day to receive it, the tracking status falsely claims “recipient not home.” This is simply untrue, as I have not left the house, yet my package still has not been delivered. ...
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