Hey there, I ordered a TV through an app. I live in Karaman, and the company I ordered from is based in Konya. I placed the order on November 24th, and the seller sent the package to the courier on Saturday morning, November 25th. I even got a message saying the package was on its way the same day. But, UPS, oh boy! It took them a whopping 6 days to get the package from Konya to Karaman. Every time we called, it was a different excuse. They said it would be delivered on Wednesday, and when we called on Wednesday, they claimed it was the wrong info. They tossed it to Thursday or Friday, and when we called on Friday, it was just another excuse. Meanwhile, the package was still on the road. It's only 150 km, and it took a whole week for a package to cover that distance. To make it worse, UPS doesn't even have a phone in Karaman for us to talk to them. In the end, we had to go ourselves on Friday evening to pick up our package. When we mentioned filing a complaint, they brushed it off like it was no big deal. I've never seen a company act like this. Seriously, folks, don't feed these companies your money.
I purchased a product from Beymen, which was shipped via UPS Turkey. Early in the morning, I received a call stating my package was out for delivery but that my address wasn’t part of their delivery area. I live in Aydın/Kuşadası—not in a remote village or an inaccessible area. All other courier com...
I've been experiencing an absolute nightmare with UPS Turkey. They've had my package out for delivery for the past two days, only to use the excuse of a "remote area" to avoid delivering it. They refuse to share the branch's contact details, and even when they do, they don't answer the phone. I've b...
I made a purchase from the Apple Store on May 6 (since shipping is 1 business day), I waited for cargo at home all day without leaving the house for 3 days, the delivery date was first given to UPS Turkey as May 9, it is 15th of the month, but UPS does not provide any kind of delivery, every time I ...
Since 28.11.2023, UPS Turkey has been delivering my package regularly for 3 days, but has not delivered it to me.I receive delivery messages every day, but no cargo has arrived. I have a separate complaint against the branch and the distribution manager.There can be no such rudeness. My package, who...
On October 25, 2025, at 11:28 a.m., my package, which was supposed to be delivered by UPS Turkey, was not delivered even though I was at home and opened the door immediately after hearing the doorbell. The courier rang the bell once and left without waiting at all. The delivery was not completed. My...
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