Udemy suspended my account without warning, and I lost access to my courses. How can I get it reinstated?

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Xolvie
Xolvie Resolution Specialist March 13, 2025 3:44 pm

Start by emailing [email protected] to Udemy's Trust and Safety team to find out exactly why your account was suspended.

Give them information about your account and anything else that will help the review process.​

Accounts can be suspended for breaking the rules, like not following the content guidelines, having problems with quality, plagiarizing, or doing something fake. To deal with the problem effectively, you need to know the exact reason for your ban.​

While you wait for an answer, look over Udemy's rules and policies to find places where you might not be following them.

This proactive method can help you fix any problems and show that you're serious about following the platform's rules, which makes it more likely that your account will be reinstated.

If none of the above solutions work, please feel free to share your experience. You can also file a complaint on our website.

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