1

My Ubisoft Account Was Hacked - No Way to Recover

Ömer
Ömer
Ubisoft
April 3, 2024 11:33 PM27

My Ubisoft account, worth approximately ₺20,000 and years of effort, has been compromised. I haven't received any password reset emails or other account recovery information; it appears that all of my information has changed. I cannot contact customer service. To contact them, I'd need to log into the system, which is currently impossible. I can create a new account using the same email address, but this effectively means that all of my hard work and investment has been stolen. There is no accessible point of contact where I can seek assistance. I'm devastated by the situation.

Comments

Similar Complaints

My Ubisoft Account Hacked - I Can’t Recover or Access My Purchases

Mobil
Mobil
Ubisoft
November 6, 2025 3:04 AM25

My Ubisoft account was stolen, and I can no longer access it. I’ve tried to contact Ubisoft, but I can’t reach them, and...

My Ubisoft Account Was Hacked— No Support from Ubisoft

Tolga
Tolga
Ubisoft
January 5, 2025 4:31 PM63

My Ubisoft account was stolen, and I lost everything—over 5000 hours of gameplay and at least ₺10,000 spent. The hacker ...

My Ubisoft Account Was Hacked— No Support from Ubisoft
My Ubisoft Account Was Hacked— No Support from Ubisoft

I Can’t Recover My Hacked Ubisoft Account Despite Providing Clear Proof

Ferhat
Ferhat
Ubisoft
July 2, 2025 5:05 PM67

I’m incredibly frustrated with Ubisoft’s lack of real support when it comes to recovering hacked accounts. My Ubisoft ac...