My Ubisoft account, worth approximately ₺20,000 and years of effort, has been compromised. I haven't received any password reset emails or other account recovery information; it appears that all of my information has changed. I cannot contact customer service. To contact them, I'd need to log into the system, which is currently impossible. I can create a new account using the same email address, but this effectively means that all of my hard work and investment has been stolen. There is no accessible point of contact where I can seek assistance. I'm devastated by the situation.
My Ubisoft account was stolen, and I can no longer access it. I’ve tried to contact Ubisoft, but I can’t reach them, and I’m unable to log in to my account from anywhere. The password reset links don’t work, and everything feels ruined. All my purchases and efforts were wasted in just a second, and ...
My Ubisoft account was stolen, and I lost everything—over 5000 hours of gameplay and at least ₺10,000 spent. The hacker changed my email, so when I try to recover my account, the reset email goes to them instead. I contacted Ubisoft, but they don’t respond. There’s no live chat, and their ticket sy...
I either forgot the password to my Ubisoft Connect account or it has been compromised. Regardless of the cause, I’ve been completely locked out of my account for days. I submitted a support request hoping to receive help or at least an update, but I haven’t heard anything back. There was no confirma...
I’m incredibly frustrated with Ubisoft’s lack of real support when it comes to recovering hacked accounts. My Ubisoft account was stolen, and I provided clear, detailed evidence—including purchase records, login history, and proof of unauthorized changes. Despite this, Ubisoft refuses to return my a...
My Ubisoft Connect account was hacked, and no matter what I do, I cannot recover it. I have submitted every detail they could possibly need—my account’s creation date, linked email address, associated platforms, purchase records, and more. Despite all that, I keep receiving the exact same generic, c...
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