My Ubisoft account was stolen, and I lost everything—over 5000 hours of gameplay and at least ₺10,000 spent. The hacker changed my email, so when I try to recover my account, the reset email goes to them instead.
I contacted Ubisoft, but they don’t respond. There’s no live chat, and their ticket system is useless—who knows when (or if) they’ll reply? Meanwhile, the hacker is actively playing on my account, removed me from friends, and even disabled two-factor authentication with no issue. How is this even possible?
Ubisoft, fix this NOW! Either restore my account or give me my money back. If I don’t get a response, I’ll never buy another Ubisoft game again. This level of customer service is unacceptable!
My Ubisoft account, worth approximately ₺20,000 and years of effort, has been compromised. I haven't received any password reset emails or other account recovery information; it appears that all of my information has changed. I cannot contact customer service. To contact them, I'd need to log into t...
My Ubisoft account was hacked, and everything was changed—the email, password, and username—all of which had remained the same since the day I created the account. Even though I had 2FA enabled, the hacker somehow managed to disable it. All of this happened in under three minutes. According to the l...
My Ubisoft account was taken over by hackers who changed the email address associated with it. I submitted multiple support requests to Ubisoft with detailed explanations and solid proof that I am the rightful owner of the account. Unfortunately, I never received a response from a real human—only ge...
A hacker took over my Ubisoft account and changed the email address that was linked to it. I sent in a lot of support requests with good proof, but I haven't heard back from a human person—only automated replies from bots. I even gave a screenshot of the game's purchase date and all the details from...
My Ubisoft account was stolen, and I can no longer access it. I’ve tried to contact Ubisoft, but I can’t reach them, and I’m unable to log in to my account from anywhere. The password reset links don’t work, and everything feels ruined. All my purchases and efforts were wasted in just a second, and ...
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