Payment Issues and Poor Customer Support on Twitch

49

I’ve never seen such an incompetent platform. I tried to buy bits on Twitch, a site I’m subscribed to daily. They took the money but didn’t give me the bits. When I emailed support, they responded with a ridiculous message saying my balance was insufficient, despite me sending proof of the transaction. They keep repeating the same thing, ignoring the evidence. I strongly advise against subscribing or spending money on Twitch. If you want to support a streamer, do it directly through your bank—don’t let these people profit. It’s absurd that they can’t even differentiate between Papara and PayPal.

Comments

Similar Complaints

Twitch Withholding My Earnings and Account Suspended

33

I haven’t received my payment from Twitch, and now my account has been suspended. Twitch claims they couldn’t verify tha...

Lawlessness of Twitch, No Support, No Refund for Months

31

I made a payment to support a Twitch stream with 50 subscriptions on January 25th, and ₺2200 was deducted from my card, ...

Lawlessness of Twitch, No Support, No Refund for Months