Hey, I'm having some trouble with my home internet. Yesterday, they promised it would be fixed by 8:00 PM, but today it's still not working, and I can't get a hold of customer service. I depend on the internet for my work-from-home setup, and it's absolutely essential to have a dependable connection. Turkish Telekom hasn't given any explanation, but they say it's impacting my whole area. I need this problem fixed right away. Appreciate your backing.
As a corporate customer of Turk Telekom's fixed internet service, I called yesterday at 11:45 am to report a line disruption, and they instructed me to call back in 30 minutes to check if the issue was resolved. I had a meeting, so I went to my wife's office to work. When I called back in the aftern...
I have been a Turkcell Superonline internet customer for a long time. For weeks, I have been experiencing serious problems with my internet connection. I have called customer service multiple times, but every time I am told “the teams will come” or “the problem is with Türk Telekom,” and nothing is ...
I am using Turkcell Superonline internet service at home, but I am experiencing serious issues due to frequent disconnections. The outage that started on January 22nd was reported to customer service multiple times, yet it was continuously postponed and only resolved a day later. However, as of toda...
We've been experiencing a lack of home internet for three days now. I've called several times and left complaints, yet there has been no response or follow-up from anyone at all. This absence of support is genuinely surprising coming from a brand like Turkcell, which I relied on for dependable servi...
I purchased Türk Telekom's fiber internet service. They said, "Your infrastructure is ready, we will come and install it," and scheduled an appointment for two weeks later. However, they didn't even provide a specific time, just said, "We can come on a weekday anytime between 11 AM and 6 PM, so wait...
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