1

Trendyol Ignoring Consumer Arbitration Board Decision

Trendyol Ignoring Consumer Arbitration Board Decision
Erkin
April 1, 2024 7:35 PM40

I would like to inform you that Trendyol has not implemented the decision made in my favor by the Consumer Arbitration Board on March 10, 2024, and they keep delaying the issue. Although the decision should be implemented within 14 business days, I have not received any feedback from Trendyol despite the time passed. My request is constantly shown as "under review" and this situation victimizes me. I would like to inform you that I will start legal action if I do not receive a concrete solution from Trendyol this week and if the decision is not implemented. I do not want the process to drag on any further and I do not want additional procedures and costs such as enforcement to occur. I demand that Trendyol implement the decision of the Consumer Arbitration Board as soon as possible and finalize this process. Sincerely,

Comments

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

Similar Complaints

Trendyol Delivery Delay and Poor Customer Service

Sevim
August 14, 2024 11:35 AM127

I placed an order on Trendyol on August 6, 2024, for discounted items. The expected delivery date was August 10, 2024, b...

1

My Trendyol Order Still Not Delivered or Refund Processed

Yasin
May 30, 2024 1:29 PM70

I ordered a product from Trendyol on May 21, 2024, with an expected delivery date of May 24, 2024. The product was shipp...

My Trendyol Order Still Not Delivered or Refund Processed
My Trendyol Order Still Not Delivered or Refund Processed
1

Trendyol Order Trouble, Stuck at the Same Level for Weeks!

Sevde
July 4, 2024 1:11 PM51

I placed an order on June 23rd, but it still hasn't arrived. To make matters worse, when I contacted Trendyol about the ...

1

Trendyol Ignored Court Decision on Incomplete Order

Mehmet
Mehmet
Trendyol
May 18, 2024 8:48 PM53

Even though I told them that the order I placed through Trendyol.com was incomplete, no one cared. My order was incomple...

1 Support
1

Trendyol Order Stuck in Limbo! Delivered But Not Received, No Refund

Mehmet
Mehmet
Trendyol
February 11, 2024 10:09 PM125

I am writing to inquire about the status of my order #3161255064, which was placed on January 3rd but has still not been...

Trendyol Order Stuck in Limbo! Delivered But Not Received, No Refund
Trendyol Order Stuck in Limbo! Delivered But Not Received, No Refund
Trendyol Order Stuck in Limbo! Delivered But Not Received, No Refund
Trendyol Order Stuck in Limbo! Delivered But Not Received, No Refund
+1
1 Support