I got two different items from Trendyol. I got one thing that was wrong, and the other one didn’t fit, so I had to send them back. While we were handling the return, it seems the refund codes got a bit jumbled. I followed all the return instructions, but Trendyol lost one of the items I sent back and didn’t process the refund. I was trying to figure out how this happened, but their customer service didn't give me a clear answer. I feel disappointed by the poor communication and lack of accountability. It's really annoying to deal with all the trouble of returns and still not have the problem sorted out. I hope Trendyol will acknowledge this mistake and give me the refund I'm due.
The product I purchased from Trendyol was mistakenly delivered to someone else due to an error by the delivery company, and in return, I received anot...
I received the wrong size for my Trendyol order #9941398828. The seller on Trendyol is not accepting the return, and I have tried to contact them several times without success. This situation has been quite frustrating, and I feel disappointed by Trendyol’s failure to ensure that sellers manage thes...
The products I purchased through Trendyol were delivered to me on November 8th. I informed Trendyol that I was experiencing problems with the products and wanted to return them. Customer service representatives had previously assisted me by providing a return code when I missed the return deadline, ...
I've got a bone to pick with Trendyol. I placed an order through their platform, but when I tried to request a return code for the items I wanted to send back, I hit a brick wall. The online system wouldn't display the code, leaving me unable to proceed with the return. I've tried reaching out to Tr...
I've never encountered such a lack of concern from any company's customer service as I have with Trendyol. It's quite disheartening. Trendyol hosts a variety of stores that frequently send out incorrect products. Unfortunately, instead of taking action to address this issue or hold the sellers accou...
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