Hello there, I bought a Lenovo L27i-40 27" 100Hz 4ms (HDMI, VGA) FHD IPS Monitor from GTİ Bilişim on Trendyol. When I got there, I saw that the grooves in the hole where the mounting screw between the base and the support bar should go were messed up. When I asked if the part could be replaced, I was told to return it. I inquired about the possibility of the same problem happening with a replacement and was informed that if that were to happen, I could return it once more. I trusted it, so I returned the product and placed an order for a new one. The new product came with no problems with the mounting parts, and I've been using it regularly. Today, I found out that the refund was denied because of a mistake made by the user. Looking at the photos, you can see the differences between the defective product and the intact one. One has grooves, while the other does not. I couldn't make these grooves go away; how is this my fault? I am submitting a complaint to the Consumer Arbitration Board about this issue and encourage individuals to fulfill their responsibilities with skill and honesty. Best, Tuğrul
I purchased a laser hair removal device. It was clear as day that the packaging had been tampered with and there were smudges on the cover of the prod...
I purchased a dual-monitor computer from the seller Atom Bilişim on Trendyol. When the product arrived, the required DVI converter needed to use the computer with two monitors was missing from the box. I immediately tried to contact the seller via Trendyol, phone, and WhatsApp, but I received almost...
I am writing to express my dissatisfaction with a recent experience I had on Trendyol. On March 8, I purchased a Godox M2 microphone from a seller named Toptaş Fotoğrafçılık through Trendyol. Before the return period expired, I initiated a return request for the product. However, my request was reje...
Trendyol constantly causes problems for its customers. I made a purchase from Trendyol for ₺900, and the products were delivered to me. I requested an exchange, and Trendyol processed the return and shipped the products back accordingly. The seller approved the return as well. However, I still have ...
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