TradeBuddy AI charged me twice this month — how can I get a refund?

If TradeBuddy AI charged you twice in the same billing cycle, first gather evidence of both transactions, including payment receipts, bank or card statements, invoice numbers, and the dates the charges were processed.

Confirm that the second charge was not related to a separate subscription, plan upgrade, or renewal.

Contact TradeBuddy AI support through their official support channels and clearly explain that you were billed twice for the same subscription period.

Include your account email, subscription details, transaction IDs, and screenshots showing both charges, and request a refund for the duplicate payment.

If you do not receive a response within a reasonable timeframe, consider filing a complaint on Xolvie to seek a resolution.