I use Tipalti for international payouts, but the payment was rejected by the bank. What could be the reason?

Why a bank may reject an international payment through Tipalti. Here are practical and up-to-date reasons:

One of the most common reasons is restrictions or internal policies of the recipient’s bank. Banks may reject incoming international transfers due to currency controls, sanctions-related restrictions, correspondent banking limitations, or stricter requirements regarding the source of funds.

A rejection can also be caused by inaccuracies in the payment details. Even a minor error in the recipient’s name, bank name, country, or account format can lead to an automatic rejection without a detailed explanation.

Another possible reason is compliance checks. International transfers may be temporarily blocked for additional review of the payment purpose or the recipient’s status.

In such cases, the payment may either be returned to the sender or remain in a pending state.

If the payment was rejected and you are not receiving a clear explanation, be sure to publish a complaint on Xolvie, including the payout status and the rejection date.

This often helps you obtain a specific reason for the refusal and understand which details or payment method need to be changed for a successful transfer.