Tinder Face Verification Leads to Account Lock

Approximately one day after completing face verification on the Tinder app, my account was locked. Since then, I have been unable to message anyone, get matches, or use my account normally. The app also does not allow me to delete my account and create a new one. When I try, I receive the error message: “The account could not be deleted because the data could not be read correctly.”

This problem has been ongoing for approximately two weeks. I contacted Tinder by email and explained the situation in detail, but I have not received any meaningful assistance so far, and the issue remains unresolved. I am unable to use my existing account, and I am also unable to create a new one.

I request that my account either be reactivated or completely deleted, including all of my data, so that I can create a new account without any restrictions or barriers.