I recently purchased both Tinder Plus and Tinder Gold memberships through Google Play, paying a total of ₺1000 with my bank card. However, despite paying for these premium services, I cannot get any matches or conversations in the app. The application itself runs normally, but it delivers no actual results, which makes the subscriptions useless.
I currently live in Hatay, İskenderun, and my account is registered with my phone number. This situation has caused me frustration and feels like a waste of money.
I request that Tinder either fix this technical issue so that my premium features work as advertised, or issue a full refund of ₺1000 that I paid. Paying customers should not be left without the promised benefits of the service.
I currently had an active Tinder Plus membership and decided to upgrade to Tinder Gold. Naturally, I expected the system to only charge me the price difference between the two plans — roughly around ₺50. However, instead of charging the difference, Tinder billed me the full amount for the Gold plan,...
I purchased a 1-week Tinder Premium membership, and my subscription shows as active in the app. However, for about a week now I have not received any likes, matches, or messages. The app does not display any error messages—there is simply no interaction at all. My account is registered with the ema...
On September 8, 2025, Tinder Gold automatically charged me ₺149 for the second month of my subscription. After noticing this charge, on September 9, 2025, I canceled the subscription through Google Play Store to prevent the same deduction from happening in the third month. However, despite paying f...
I initially purchased Tinder Gold and was informed that I needed to pay an additional ₺50 to upgrade to Platinum. At first, I did not do it, but when I tried again later, it still showed ₺50 as the difference for the upgrade. I then proceeded with the upgrade, but ₺200 was deducted from my account. ...
I don’t understand what’s going on with your service. Does everyone who buys Tinder Gold experience this? The moment I upgraded, my account became useless. I can’t match with anyone—every attempt gives me an error, even after updating my photos. I also can’t send or receive messages! When I was usin...
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