Unable To Send Direct Messages On TikTok

I am experiencing an ongoing problem with my TikTok account @gabbyava2, where I cannot send direct messages even though my account meets the requirements for using this feature. The issue started on 2 August 2026 and has been continuing since then on my Android device. When I try to send a direct message, the feature does not work properly and I am unable to complete sending messages. Because of this, I cannot communicate with other users via DM, which seriously affects how I use the platform. To solve this problem, I have already updated the TikTok app to the latest version, cleared the app cache, logged out and logged back in, reinstalled the application, restarted my phone, checked my internet connection, and tried using a different network. I have also submitted multiple reports through the app, but despite all these efforts, the problem has not been resolved and I still cannot send direct messages. I expect TikTok to carefully investigate my account, identify the cause of this issue, and restore my direct messaging feature if it has been disabled by mistake. I would like to be clearly informed about why I cannot send messages and, if there is any kind of restriction on my account, to be told the reason and what I need to do in order to have it removed. I kindly request that this issue be resolved as soon as possible.