5
Resolved

I Request TikTok to Please Recover My Account and Restore Access

February 4 3:47 PM123

I had a TikTok account with the username @suleman.shaka302, which I created on 14 December 2022. In 2025, a hacker gained access to my account. After this incident, the hacker changed my account password, email address and username to @rideinllc0, so I can no longer log in or use any of the usual recovery options. I have tried many times to recover my account through TikTok’s support channels and the “hacked account / account recovery” tools, but because the email and password were changed, I was not able to complete the process. I have not received any response from TikTok despite my repeated attempts. I am the rightful owner of the account that was originally under the username @suleman.shaka302 and was later changed by the hacker to @rideinllc0. I kindly request that TikTok review my case, verify my identity through any possible security checks, and help me regain access to my account or restore it to me as it was before it was hacked.

Asfand
February 4 3:25 PM

When my account got hacked, I created a new account, but I want to keep my old account. This is my new account.

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