I booked a non-stop flight from Sabiha Gökçen to Jeddah for four people through Tickets.com.tr for September 27, 2024, at 15:15. We made the purchase in two separate payments for the group of four. Without any prior email notification, the flight time was changed, and now we’re being rerouted with a stopover. I immediately requested a cancellation and refund, but it’s been 30 days, and I haven’t received any response. Tickets.com.tr sold the ticket but isn’t standing behind it, and Flynas hasn’t responded either. I am extremely disappointed with both brands and will pursue all my rights in court. With one month left until the flight, if I don’t receive a response or refund, I will escalate this to the Human Rights Court. We bought tickets for four people on the same flight, but only two tickets were rerouted through another airport!
Refund my money immediately! This needs to be resolved urgently!
On April 21, 2024, I had a flight from Istanbul to Samsun. I arrived at the airport at 5:00 AM for my 6:20 AM flight, with my 4.5-year-old daughter. When it was our turn at 5:25 AM, we were informed that the flight had been rescheduled to 6:10 AM and that baggage check-in was closed. I received no n...
I purchased a Turkish Airlines flight ticket for 03/12/2023 at 14:20. However, due to health reasons, I need to cancel or suspend this flight. Despite there being 4 days left until the flight and according to Turkish Airlines' official website, there are still 1 day and 21 hours left before the c...
On October 25, 2024, I purchased a ticket from Turkish Airlines, only for them to cancel it without any explanation. They marked the ticket as open and sent an email claiming a refund would be processed within 2 to 7 days. However, despite several days passing, I still have not received my refund. ...
On October 10, 2024, we were scheduled to fly from Istanbul to Amsterdam with Turkish Airlines. On October 9, 2024, I attempted to reschedule our flight to October 12, 2024. Despite being charged €146 as a rescheduling fee for both tickets, the tickets are not showing up in the system. I’ve submitt...
I purchased a flight ticket for 4 people from Anadolu Jet on 29.08.2023 for a flight scheduled on 09.09.2023. Due to a change in my plans, I had the tickets put on hold. After Anadolu Jet rebranded to Ajet, I tried to use my tickets on 20.07.2024, within the one-year validity period. When I contacte...
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