4
Resolved

Temu’s Six Free Products Issue

Zeynep
Zeynep
Temu
September 24, 2025 8:53 PM84
Zeynep's Thank You Message
[email protected] is my email address linked to this Temu account

Temu claims it will give 6 free products, but it constantly pushes me to invite others and get them to sign up. Just when I think I’m about to receive the 6 products, the points system changes. I’ve already invited 36 people, yet I still haven’t received the promised 6 free products because the system is clearly designed not to deliver. This has turned into a huge disappointment for me.

September 26, 2025 10:27 AM (1 day after complaint)

Regarding the issue you mentioned, could you share your Temu account or email address? This will help us identify and resolve the problem quickly.

Zeynep
Zeynep
September 26, 2025 8:47 PM

[email protected] is my email address linked to this Temu account

September 27, 2025 10:17 AM

Hello! Thank you for providing the information. We have forwarded the relevant issue to the appropriate department for immediate review. If you would like to receive assistance right away, please contact our dedicated customer service team. This is the most effective way to resolve your issue. Sincerely, The Temu Team

September 30, 2025 3:34 PM

Hello! Thank you for contacting us. We apologize for the inconvenience we have caused. Our customer service team has created a request regarding your issue; please check the details through the request message. Thank you for your understanding and patience. Best regards, Temu Team

Zeynep
Zeynep
September 30, 2025 4:09 PM

Thank you

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