I purchased the Tefal 6x chef pot and pan, but their coatings have peeled off. I sent them to the service center, but they were returned, claiming it was user error. As shown in the images I will include, the coatings on the pot and pan, advertised as durable up to 6 layers, have come off. They refused to replace them with new ones. A company as large as Tefal only supports its products until the sale is made, and then does not stand behind them. It has only been four months since I purchased them, and they were even advertised as dishwasher-safe. However, I did not even put them in the dishwasher, and the coatings still peeled off. Tefal's name is the only thing it has; their cookware is not durable at all. I am dissatisfied, and Tefal has done nothing to resolve the issue. I wish I had read the complaints on Xolvie before purchasing; I deeply regret my decision.
I bought a Tefal cookware set with titanium coating about three years ago, which included two frying pans, a sauté pan, a deep pot, and a rice cooker. Our pilaf pot developed bubbling issues despite careful and meticulous use. When we took the product to the store, we were told that the warranty per...
I purchased a Tefal non-stick pan, trusting the brand’s reputation for quality. However, the pan’s coating started peeling off on its own after minimal use. I contacted Tefal customer service, but they informed me that the issue is not covered under warranty, and they cannot provide assistance. Thi...
My Tefal 6x model pan's nonstick surface started to deform and stick within just two years, revealing the underlying layer. Despite my careful usage and gentle cleaning, the pan's weakness caused this damage over time. Concerned for my health, I sent it for repair or replacement, only to have it ret...
I purchased the Tefal Titanium Ingenio Talent Pro cookware set, expecting high quality for its premium price. However, the coating on the edges of the pans has started peeling and flaking off. This is completely unacceptable for a product at this price point. I’m especially concerned about the poten...
In 2022, we purchased a 6-piece cookware set from Tefal. Within just 2–3 years, two of the pans completely separated from their bases—as if they were glued together with cheap craft glue. When we took them to the service center, they said the warranty had expired in December 2024, so they couldn’t h...
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