We rented a villa in Ayaş, Erdemli (Mersin) through Tatilox, and we clearly stated that there would be five people staying. However, no information was provided about the room layout, and when we arrived, we saw that the room had only one bed and one couch, which was clearly not suitable for five people.
In the videos shown on the website, the house appeared to be right on the beachfront, but instead, we were offered a different house located at the back of the property. When we objected and pointed out that the accommodation was not suitable for five people, they redirected us to a villa option but then demanded an additional fee.
There are misleading images and practices on the website that deceive consumers.
Hello everyone. Recently, we wanted to rent a private pool bungalow through a website called Tatilox. They presented us with several options and told us the location would be Hatay, Arsuz, which we accepted. We agreed on a price of $476 for two nights. Later, they said we needed to add an extra bed ...
On July 14, 2025, I made a reservation at Bulut Doğa Evleri, but the name of the property was not disclosed to me in advance. No contact phone number was shared either. They said “we’ll send the location,” but the location they sent was completely unrelated, showing a place in the middle of the moun...
We made a room reservation at 33 Bungalows Mersin for check-in on October 11 and check-out on October 12. We completed the reservation through the Tatilox website and paid a total of $508, with part of the payment made by credit card and the remainder by bank transfer. During our stay, the electrici...
During the recent holiday, the motorhome we rented through Tatilox completely ruined our vacation due to multiple problems, missing items, and mechanical failures. Tatilox did not take any action to address the situation. When we filed a complaint on Şikayetvar, they tried to offer a free vacation i...
About one week ago, I made a reservation through Tatilox for a bungalow located in Defne, Hatay, with check-in on August 13, 2025, and check-out on August 15, 2025, under reservation number ABEBA303. However, on the morning of August 13, 2025, I was informed that the bungalow had been sold or rented...
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