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Xolvie Resolution Specialist25 Aralık 2025 12:59
If Tashan Win rejected your KYC after submission;
• Contact Tashan Win support immediately via email or in-app support and state that your KYC was rejected and withdrawals are locked
• Provide your user ID, username, date of KYC attempt, and screenshots of the rejection message
Ask them to;
• Explain exactly why your KYC was rejected (which document or detail failed)
• Tell you what specific documents or corrections are needed to pass verification
• Confirm that once corrected, your withdrawals will be unlocked
If the problem persists;
• Save all communication and document screenshots
• File a complaint on Xolvie to seek a fair review and resolution if support is unresponsive or unclear
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