Tango Device Ban on Samsung S23 Ultra Without Reason or Warning

I have been using Tango for more than 10 years and suddenly my device was permanently banned from the platform without any valid reason or prior warning. I always tried to follow all the rules of the application and I have never intentionally committed any abusive or inappropriate behavior that violates Tango’s policies. On 29/06/2026 my Samsung S23 Ultra device was banned from Tango. Since that date I have not been able to access the Tango platform at all. Every time I try to log in, even with a newly created account, the same message appears that my device has been banned. I previously contacted your support team and submitted a complaint, but until now nothing has changed and I still cannot enter Tango. I kindly request that you review my case in detail, check my usage history and confirm that I did not violate the rules, then cancel the ban on my device and, if possible, reactivate my old Tango account which I have been using for over 10 years. I hope this issue will be resolved as soon as possible so that I can return to using the application normally.