I Want To Unblock My Device Right Now - Tango

I am from the Philippines and I am writing about an issue with my Tango Live account on my Android phone. I created and used a new account around 12:00 a.m., and it was working normally. It was still functioning properly at around 5:00 a.m., but when I opened the app again at about 10:00 a.m., I was suddenly logged out and a message appeared saying that my device has been blocked. There was no clear explanation given as to why my device was blocked. I checked the app but I could not find any help or feedback section to contact support about this problem. I also provided my passport details in the account, so it is very important for me that this issue is resolved properly and my access is restored. I kindly request that my device be unblocked as soon as possible and that my Tango Live account access be restored, or at least that I am given a clear explanation of the reason for this device block.