My family is moving to T-Mobile, and we all want to keep our current phone numbers. How do we port our numbers to T-Mobile?

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Xolvie
Xolvie Resolution Specialist November 22, 2023 9:53 am

Get Port Out PIN from Current Carrier: This unique code is associated with your phone number and is needed to port to T-Mobile.
• Start Porting with T-Mobile: You have several options;
- Online: Follow T-Mobile's website for number porting instructions. This process may require your Port Out PIN.
- By phone: Visit a T-Mobile store or call customer service. They'll walk you through number porting. Prepare your Port Out PIN and account information for verification.

• Give Required Information:
You must provide your current phone number, the Port Out PIN, account information, and the T-Mobile plan or service you want to activate during porting.
Verify that your account has been closed properly before closing it. You must check later that your old account is closed to avoid receiving bills for a service you no longer use.
Confirm with T-Mobile that your numbers were transferred after porting. Check that your new T-Mobile service works with your devices.

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