I use the main Surveoo survey site, and today I encountered a serious access problem. I initially tried to log in with my correct email and password, but the system kept saying that my login details were incorrect. I then followed the link in the email from Surveoo to change my password, successfully updated it, and logged in. After logging out and trying to log in again with the new password, I suddenly started receiving a “403 Forbidden” error. At the moment, I can only access my Surveoo account by using a VPN or a different network. On my normal connection, I am completely blocked with the 403 error. I have not yet contacted customer support directly, but I am writing this complaint because I want this issue to be investigated and resolved as soon as possible. My clear expectation from Surveoo is that the restriction on my normal connection is removed and that I can access my account normally without having to use a VPN or change networks. I request that my access be restored and that any unjust blocking related to my IP or network be lifted.
I am an active Surveoo user on Android and for about three months now, since around September 2025, I have not been able to get or answer any surveys. I continue to receive survey invitation emails twice a day from Monday to Saturday, but whenever I open my dashboard in the app, I immediately get th...
For the past three months, I’ve been experiencing serious access problems with the YouGov platform. When I try to log in to my account, the homepage doesn’t load, and I can’t see my surveys or reward information. Even when I click links that should lead to the site, the page doesn’t open. I’ve tried...
I have a membership on the Surveoo survey platform, and today I received an email stating that my personal information may have been shared without my permission. The email mentioned that my name and other personal details might have been disclosed to third parties. This situation has caused serious...
Dear Surveoo Team, I am a registered user of your platform, and I am writing to express my concern about not receiving any surveys for over two months. I have always actively participated in the surveys provided, but recently I have stopped receiving notifications or invitations for new ones. The la...
I have repeatedly emailed Surveoo about an issue I’ve been experiencing, but I have received no response. As shown in my attached screenshots, the system shows available paid surveys in a red circle, but when I click on them, there are no actual surveys to complete. At first, I was receiving survey...
Comments