I just discovered that my son unknowingly purchased a Brawl Pass without my consent. I have no idea how he was able to complete the transaction, as I was not informed of any purchase. I demand a full refund, as this was an unauthorized charge.
If Supercell does not resolve this issue and refund my money, I will be forced to file a legal complaint. Our financial situation is not stable, and we cannot afford unnecessary expenses like this.
Supercell, please assist me immediately in processing the refund. I expect prompt action on this matter, as I did not authorize this purchase in any way. Please respond as soon as possible.
Last night, while I was asleep, my bank account was charged 6.99₺ for a Brawl Pass purchase on Supercell without my knowledge or permission. I only found out when I checked my account. This unauthorized transaction is unacceptable. Supercell, if you see this message, I urgently request a full refund...
I recently discovered that Supercell charged my Yapı Kredi Bank card for a large amount without my permission or prior knowledge. I never authorized any such payment, and I have no idea how the company accessed my card details in the first place. This raises serious concerns about payment security a...
My son's Brawl Stars account has been permanently banned without prior notice or a specific reason given. He has played the game for years and invested money into it. Do you have technical proof that he shared his account or that it was hacked? He has used multiple devices and both parents’ emails a...
On 09/05/2025, I purchased Brawl Pass Plus at a discounted price of ₺180 from my own account in Brawl Stars using my Samsung Galaxy S23 device. The product was successfully added to my account. However, just a few minutes later, I received an SMS from my bank stating, “We are temporarily blocking y...
On August 14, 2025, a payment of ₺1,619.95 was charged to my line by Supercell without my knowledge or consent. I have no connection, subscription, or in-game account with Brawl Stars or Supercell. This is the first time I have encountered such an issue, and I have never experienced a similar transa...
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