Sugo Account Recovery Request After Easypaisa Scam
I am writing to report a serious issue I experienced on Sugo on March 11, 2026. A user on Sugo named “Hania Hania” first sent me her number through Sugo and then shared her WhatsApp number. She told me that if I sent 2,000, I would receive a Sugo plan. Trusting her, I sent the money through Easypaisa to a person named Qasim at the number 034211267**.
After I sent the money, my Sugo account was suddenly banned, even though I did nothing wrong. I believe I was scammed by this user and the person she directed me to. I made a mistake by trusting them, and I take responsibility for that, but I acted in good faith and never intended to violate any rules.
I kindly request that this matter be investigated in detail, including the Sugo account “Hania Hania” and the person named Qasim who took the money. I also request that you review my account, linked to the number 034211267**, and remove the ban if possible, because I want to continue using Sugo in a fair and safe way.
I sincerely ask for your help in resolving this issue, taking action against the people who scammed me, and restoring my account so I can use your services again.
Progress
Please unban my account if possible. If you need to verify anything, you can verify it. My account was working well, but this morning something went wrong. A girl named H*** asked me for money and promised to give coins. She took 2000 from me. As soon as I sent the money, my account got blocked. I don’t know what she did. I kindly request you to please review my case and unban my account.
Dear Funny, Thank you for your message. After reviewing your account status (ID: 214714***), we can confirm that the account has been permanently restricted due to violations classified under fraudulent activity and fake seller behavior as per our platform security and compliance policies. Please be advised that transactions conducted outside of the Sugo platform and involvement in external payment arrangements are considered a serious violation of our terms of service. Such activities are subject to permanent enforcement actions in order to protect user safety and platform integrity. Based on the current review status, the restriction applied to your account is permanent and will not be lifted. We understand your concern regarding the situation you described; however, our decision is based on system records and security review outcomes. Thank you for your understanding. Best regards, Customer Support Team
