My Sugo account, with ID 193088240, was suddenly suspended on January 20, 2026, at approximately 8:04 PM. I only received an in-app notification about the suspension and was not given any clear reason or prior warning.
Before the suspension, I had submitted a withdrawal request for 200,000 diamonds from my account, but this withdrawal has still not been processed. After the suspension, I waited for a response from Sugo support, but so far I have not received any reply or explanation.
This situation is preventing me from using the service, and I have no information about what caused the suspension or why my withdrawal is being held. I am requesting that my Sugo account (ID 193088240) be reinstated as soon as possible and that my withdrawal of 200,000 diamonds be completed, or that I be provided with a clear and detailed explanation regarding both the suspension and the status of my withdrawal.
I have been using the Sugo chat application for several months with the user ID 75915547. On the night of 25.06.2025 at 22:59, my account was suddenly banned without warning, and I have been unable to log back in since. Not only was my account closed, but my phone was device-banned, and my agency wa...
My Sugo account has been suspended, and I haven’t been able to resolve the issue through email support. Every response I receive either comes from an automated system or someone who clearly isn’t based locally, making it impossible to have a proper conversation or get clear answers. It’s incredibly ...
My Sugo account (ID: 107984054) was suddenly suspended without any prior notice. I respectfully request that my account be reactivated as soon as possible, and I would also like to know the reason why it was suspended. I have been enjoying the app immensely and using it regularly without any issues...
This morning, when I tried to log into the Sugo mobile app on my iOS device, I was shocked to find that my account had been banned—even though I do not have any other accounts. The system claimed I had a second account and redirected me to my “first” account, but the account I originally created and...
On September 25, 2025, I submitted a withdrawal request on the Sugo app for 25,000 diamonds (worth about ₺500). My transaction ID is 5416. I directed the withdrawal to my Halkbank account, and I am certain that I entered the details correctly. However, even after about 20 hours, the money has still...
Comments