I purchased a brand-new Opel Corsa, and due to a manufacturing defect, I initiated a service request on June 21, 2024. Despite nearly six months passing, the issue remains unresolved, even though reports confirm the defect is manufacturing-related. Opel has failed to provide any effective updates despite my repeated inquiries. The delays and lack of responsibility from Opel are unacceptable, and Stellantis, as a so-called global company, has completely failed to step in or take ownership of the issue.
Their response has been to redirect me to Opel customer service, offering no real solution. They boast about standing behind their vehicles during sales, but they do nothing even for a warranty-covered defect. I demand immediate resolution for this issue and accountability from both Opel and Stellantis.
Although almost 6 months have passed since the process I started by applying to the service on 21.06.2024 due to a production-related defect in my new Opel Corsa vehicle, it has not been completed. Although it was determined in the reports that there was a production error, my grievance was not reso...
I bought an Opel Corsa in November 2022, but after just one week, the multimedia screen started shutting off. When I went to the car service, they told me a new update would be released and that it would fix the problem. I trusted their promise and kept using the car carefully, hoping for a quick so...
On January 7, 2024, I sent my Jaguar I-Pace in for repairs, expecting the process to take approximately one month, as promised. However, it has now been over a month, and I have been informed that the necessary part has not yet arrived. During this extended waiting period, I have been left without ...
In 2024, I purchased a brand-new Cupra Formentor VZ Line, zero kilometers, expecting quality and reliability for the price I paid. Unfortunately, I am now dealing with a critical software defect that causes the vehicle to suddenly stop on its own—either while in motion or at a standstill. This is a ...
I purchased a brand-new Citroën E-C4X from Büyükçekmece Çetaş in February 2024, and just nine days later, the backup camera started malfunctioning. Despite taking the car to the dealership multiple times, they dismissed my concerns with rude and unprofessional behavior, insisting the camera wasn’t d...
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