I bought ETS2 on Steam on 01.08.2023 and wanted to return it and refund on 05.08.2023. As all ETS2 players know to better understand the game, you need to try mods and see the details in the game. I didn't like it after I tried DLCs. I opened a ticket for refunding. However, Steam rejected it due to playing time. They said I played 15 hours and to return the game I need to play less than 2 hours according to the refund policy. It's unfair. Most of the time doing your own setting is taking 1 hour. I'm playing with the wheel controller and I'm doing so many settings. Also, I was trying to install the mods. Most of the time the game is crashed and I need to try another setting in order to play properly. Anyway, to sum up, they rejected my refund and now they are happy not me. I have more than 15 years old account but it's enough for me. I'm going to Epic Games.
Hello. I didn’t want to name the brand at first, but I have no choice—this is about Steam. I purchased a game that turned out to be problematic and completely unenjoyable. Unfortunately, I went slightly over the 2-hour playtime limit before realizing how flawed it was. Now, Steam’s system is blockin...
I recently purchased FIFA 22 game on Steam but have been unable to play it as the game keeps crashing upon opening. I have attempted to resolve the issue multiple times but to no avail. I reached out to Steam's customer support via email but have not received a response. I also requested a refund fo...
I’ve been unfairly restricted from accessing my Steam account, and I believe this is due to a system error. I purchased a game, and it was refunded within 3–4 days—something I had no control over. Shortly after, my account was banned for alleged fraud, which is completely false and extremely frustra...
I recently encountered a frustrating problem with Steam. I had bought a game only to discover later that it was refundable, so I attempted to return it and get my money back. Unfortunately, rather than refunding the money, they simply returned the game with no explanation. It's especially aggravatin...
I made a game purchase of 331.80 TL on the date July 14, 2023. It has been approximately 2 weeks, and I still haven't received my refund. When I inquired about it, they told me to contact the bank. I reached out to the bank this time, but they informed me that there is no relevant transaction from S...
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