I'm writing to express my worry over an unexpected charge that was made to my Sony account. I was unaware or did not provide my authorization for a ₺1,299.99 transaction to take place. This purchase was never my idea or approval.
The email I received from Sony's customer service department said that the money had come from my account. Having said that, it is completely incorrect.
I would greatly appreciate it if you could help me resolve this matter promptly. Please cancel the charge that was not my intention and return the money to my account.
Here are the specifics of the transaction for your reference:
Number of Transaction: 786579349094840
On September 23, 2025, at 01:56 AM, a charge of ₺1,499.99 was made to the credit card linked to my PlayStation account, even though I did not make any purchase. In my bank statement, the description appears as “PlayStation Network reconciliation: 2010740”, but there is no invoice or order number rel...
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