Amazon Delivered Broken Solgar Omega-3 Bottle and Denied Refund

I purchased Solgar Omega-3 950 mg through Amazon Global Sağlık. The product was delivered on September 15, 2026, and as soon as I opened the package, I discovered that the glass bottle was broken and its contents had spilled everywhere. The product is unusable in this condition.

When I contacted Amazon about the issue, they referred me to Solgar. However, when I contacted Solgar, they told me they could not assist me because the product had been purchased through Amazon. I then submitted a return request through Amazon, but they informed me that the product was not eligible for a return. As a result, my complaint remains unresolved.

My requests for a return and refund for the product that arrived broken have been rejected. I demand a full refund of the amount I paid for this broken and unusable product. I also request that this matter be investigated and that the necessary measures be taken to prevent other customers from experiencing similar problems.