I recently purchased a pair of Skechers Glide Step shoes from your store and noticed that the orange part on the sole was not actually paint or plastic, but rather tape. After wearing them a few times, I noticed that this tape started to peel off due to my heel rubbing against the ground. When I took it back into your store for an exchange, my request was denied as they claimed it wasn't caused by production error. I find this hard to believe as any shoe with taped parts will naturally start peeling when rubbed against surfaces such as pavement or concrete - which is exactly what happened in this case! As such, I am requesting an exchange for another equivalent product without any taped parts on its soles so that there won't be further issues like these again in future use. Thank you very much for taking time out of your day to read through my complaint and considering replacing them with another product. Your prompt response would be greatly
I purchased a pair of Skechers winter shoes with Goodyear rubber soles, expecting durability and traction. However, these shoes are extremely slippery on wet surfaces, especially on marble and tile floors. The grip is so poor that they feel unsafe to wear. Concerned about this serious safety issue,...
Dear Skechers Customer Service, I am reaching out regarding a major issue with my Skechers GO Walk Max Walker shoes, which I purchased from your store a while ago. Despite using them carefully and as intended, I have noticed significant sole separation on the sides, starting from the base. Concerne...
When I first bought my Skechers shoes, I noticed that a different model was placed in the box, but I couldn't exchange or return it because it was inconvenient to go back. Anyway, I've had several issues with the product. Currently, the paint is peeling off from the front, but they refuse to acknowl...
Hello, I purchased a pair of shoes from Skechers, paying a premium compared to other market options. However, after a short period of use, the inner heel areas of both the left and right shoes have torn. I took them to the store and requested an exchange, and the product was sent for inspection. How...
I recently purchased a pair of Skechers shoes, expecting comfort and quality. However, after just two wears, I realized they cause severe discomfort and rub against my feet, making them impossible to wear for long walks. I requested an exchange, but my request was denied, even though I had barely w...
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