Please Cancel My ShortsWave Subscription
I subscribed to the Shortswave app today, July 17, 2026, through my phone and was charged for a weekly subscription. After using the platform, I saw that it is full of ads and the movie playback quality is very poor, so I decided I do not want to continue with this service. When I tried to cancel, the subscription does not appear in my Google Play Store subscriptions at all, so there is no option there to stop the payments. I also checked inside the Shortswave app for any “Subscription”, “Account” or “Manage plan” section and there is no button or menu that allows me to cancel or turn off auto‑renewal. There is no in‑app chat or visible support option that I can use to request cancellation either. I am not asking for a refund of the payment made today for this first week, but I clearly do not want any further renewals or withdrawals. I want my Shortswave subscription to be cancelled immediately and I request written confirmation that there will be no renewal or further charge after the current weekly period, especially on or after July 24, 2026.

