Shein Shipment Stuck in Customs, "Shipped Out of Country" - What Does It Mean?

Azrasu
SHEIN
April 20, 2024 7:55 PM507

I'm keeping an eye on my Shein order, and it's currently displaying "Shipped Out of Country" while it's still going through customs. I'm having trouble understanding this status update.

I have no prior experience with ordering from Shein, so I am unfamiliar with how they handle shipping. Will my package still be delivered, or has it been returned to China?

Can you clarify the meaning of this status update and provide information on the status of my order?

Comments

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

Shein tracking shows “delivery complete” yet I haven't received my order. What should I do?

2 Followers
3 Comment151 Complaint

I am having trouble tracking my order, what is the best way to track Shein orders?

1 Followers
92 Complaint

Similar Complaints

SHEIN Shipment Status Confusion - "Shipment Returned" but Not Received

Beste
SHEIN
April 28, 2024 4:59 PM572

I'm requesting information about the status of my SHEIN order. I received a message that my cargo had been "returned," b...

SHEIN Shipment Status Confusion - "Shipment Returned" but Not Received

Shein Order Stuck in Customs with No Tracking Info, Delivery Issues Unclear

Samet
SHEIN
October 5, 2024 12:46 PM239

My Shein package is going through customs, but I’ve been told there’s an issue and it’s been canceled due to an "excepti...

I Ordered 7 Items from Shein but My Package Hasn’t Moved Since July 4

Nuran
SHEIN
July 19, 2025 10:24 PM84

I placed an order on Shein for a total of 7 items, but the tracking information hasn’t updated since July 4 and July 7. ...

I Ordered 7 Items from Shein but My Package Hasn’t Moved Since July 4